Job Description

Job Description

Job Description

Who We Are:  

Axis Residential is a forward-thinking, property management organization, part of Inland Group – a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. Collectively, we have set ourselves apart as an industry leader who genuinely cares for the well-being and success of our people while creating an environment of meaningful community for our residents. Our success is a result of our team and culture– we take a relational and entrepreneurial approach to business and our team members are authentic, curious, natural leaders who value the greater team. We love what we do, and we are committed to excellence in our work.

The Position:

We are seeking an experienced and people-focused Maintenance Technician for our 55 and older, active adult community - Affinity at Burlington . As the Maintenance Technician, you will be responsible for the onsite maintenance needs of the community.

• Maintain a community culture focused on enhancing our residents’ way of life while providing excellent customer service and a supportive home environment.
• Build a strong rapport with all residents of the community.
• Respond to all assigned service requests and work orders to ensure the repair and maintenance of property facilities and units are completed in a timely and professional manner consistent with the standards set forth by the Maintenance Supervisor.
• When directed, assist with daily inspections of the building and grounds to ensure the safety of residents and the protection of the building asset; items in need of attention must be directed to the attention of the Maintenance Supervisor.
• Assist with, at the direction of the Maintenance Supervisor, work related to maintenance, work orders, and unit turnovers, including maintenance of plumbing and electrical systems, drywall and carpentry repair, etc.
• Assist with appliance repair and replacement, including installation and removal.
• Perform repairs on vacant apartments to ensure proper operating conditions and appearance upon move-in.
• Complete grounds maintenance such as trash pick-up, landscaping, power washing common areas, carports, and buildings.
• Clear walkways and ADA areas of snow, ice, and other safety hazards.
• Perform or assist with the hanging of new light fixtures and ceiling fans, overhead kitchen lighting, etc., this includes light fixtures in vaulted ceilings.
• Assist in painting vacant apartments and community common areas.
• Change all air-conditioning filters at least every six months and upon apartment turnover.
• Follow a preventative maintenance schedule as assigned by the Maintenance Supervisor. 
• Repair and maintain equipment owned by the community.
• Assist in maintaining pool equipment, chemical monitoring, and weekly washing of pool deck with fresh water. 
• Perform other duties as assigned by the Maintenance Supervisor.
• Provide evening, weekend, and holiday emergency services when required.
• Maintain on-call availability as scheduled by the Maintenance Supervisor.
• Comply with all company policies, procedures, and Fair Housing laws.

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may be asked to perform additional tasks in order to meet the needs of the organization.

What We Are Seeking:

A customer service focused Maintenance Technician who can effectively work with the site team to carry out the daily maintenance needs of the community while building rapport with residents.

• Must be a team player who takes a “we over me” approach to building and sustaining relationships with others.
• Must be determined, ambitious, and self-motivated.
• Excellent communication skills; must be proficient in speaking, reading, and writing in English.
• Preferred experience in residential property management, hotel maintenance, construction, electrical, plumbing, or painting.
• Computer proficiency to include email, Microsoft Office Suite, ability to navigate web-based trainings, and other various computer programs.
• Willingness to work evenings and weekends as necessary.
• High School diploma or equivalency certificate.
• Valid driver’s license and insured, operable vehicle.  

Compensation and Benefits  

• Competitive pay, $25- $27 per hour (based on experience).
• Quarterly bonus incentive.
• Annual performance review with potential merit increase.
• Medical, Dental, & Vision insurance - with 100% employer paid monthly premiums for associates.
• Flexible Spending Accounts- for healthcare and dependent care.
• Disability, AD&D, and Life insurance.
• 401(k) with 3% company contribution.
• Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
• Employee Assistance Program.
• Charitable giving program and community involvement.

Physical Requirements: 

• Standing: 6-8 hours/day. 
• Walking: 6-8 hours/day.
• Lifting: 25-50 lbs., may require movement/lifting in excess of these limits.
• Twisting: moderate, 121-480 twists/day (480 based upon 1 twist/minute). 
• Bending: moderate, 1-120 bends/day.
• Squat/Kneel: 1-6 hours/day.
• Climbing: 3-6 hours/day- ladders and stairs.
• Endurance: moderate energy requirements.
• Manual Dexterity: gross and fine frequent motor movement, either hand 61%-100% of job cycle time.
• Vision: minimal near vision and depth perception required.

Environmental and Safety Factors:

• Weather: working both indoors and outdoors with frequent exposure to extreme weather conditions/temperatures, including uneven and slippery surfaces.  
• Noise: occasional exposure to high-volume sounds, hearing protection provided.
• Moving Objects: potential for significant injury from moving objects.
• Pace of Work: varies, typically fast-paced.
• Work with Others: moderate, association is intermittent and necessary.
• Note: job duties do not require the use of a respirator, however one will be provided if requested.
• Driving: exposure to conditions related to operating a motor vehicle, including the possibility of bodily injury related to motor vehicle collisions.

Here at Axis Residential, we are committed to offering an inclusive and accessible experience for all job applicants and associates. We are proud to be an equal opportunity employer, and we do not discriminate against applicants or associates based on race, color, religion, creed, national origin, sex, sexual orientation, gender identity, age, disability, marital status, pregnancy, veteran status, or any other status protected by law. Applicants with disabilities may be entitled to reasonable accommodation for the job application and hiring process. If you need assistance completing this application due to a disability, please contact our Human Resources Department.

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